1. Information We Collect
A. Information You Voluntarily Provide
We may collect personal information that you voluntarily provide, including:

• Full name

• Email address

• Phone number

• Service address

• Any information submitted through contact forms

• Information provided when requesting quotes or scheduling services
   

B. Automatically Collected Information
When you visit our Website, certain information may be automatically collected, including:

• IP address

• Browser type

• Device type

• Pages visited

• Date and time of visits

• Referring website

• Usage data

This information helps us improve our Website and services.

2. Use of Your Information
We use your information to:

• Respond to inquiries and service requests

• Schedule HVAC services

• Provide customer support

• Improve our Website and services

• Send service-related communications

• Comply with legal obligations

• Protect against fraud or unauthorized activity

We do not sell your personal information.

3. Use of Wix Platform
Our Website is hosted on the Wix.com platform. Wix provides us with the online platform that allows us to offer our services.
Your data may be stored through Wix’s data storage, databases, and general Wix applications. Wix stores your data on secure servers behind a firewall.
For more information, you may review Wix’s Privacy Policy:
https://www.wix.com/about/privacy

4. Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC, to understand how visitors use our Website.
Google Analytics collects information such as:

• Pages visited

• Time spent on pages

• Browser and device information

• IP address (may be anonymized)

Google Analytics uses cookies and similar technologies.
You can learn how Google uses data here:
https://policies.google.com/privacy
You can opt-out using this tool:
https://tools.google.com/dlpage/gaoptout

5. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to:

• Improve Website performance

• Analyze traffic

• Enhance user experience

You can disable cookies through your browser settings. Disabling cookies may affect certain Website functionality.

6. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information with:

• Service providers (hosting, analytics, scheduling tools)

• Legal authorities when required by law

• Third parties necessary to operate our business
   

7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no internet transmission is 100% secure.

8. California Privacy Rights (CCPA)
If you are a California resident, you have the right to:

• Request access to personal information we collect about you

• Request deletion of your personal information

• Request information about how your data is used

• Request that your personal information not be sold (we do not sell data)

To exercise your rights, contact us at:
info@bluebaymechanical.com
We will respond within the timeframe required by law.

9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children’s Privacy
Our Website is not intended for children under 13. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.

12. Contact Information
If you have questions regarding this Privacy Policy, contact us at:
BlueBay Mechanical
402 W Broadway, Suite 400
San Diego, CA 92101
Phone: (619) 759-9510
Email: info@bluebaymechanical.com
Website: https://www.bluebaymechanical.com